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Vision Helpdesk

by Vision Helpdesk
Product description

Vision Helpdesk 8 years young, What started as simple help desk software now offers 3 customer support tools, Help Desk Software, Satellite Help Desk and ITIL Help Desk Software.

The ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, CALLS everything under single roof.

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Links: Vision Helpdesk Features  Vision Helpdesk Free Trial  Vision Helpdesk Pricing  Vision Helpdesk Customers
Categories
 Calendar
Features
  • Recurring Tasks
 ITSM / Service Desk
Features
  • Email Ticketing
  • Service Strategy Process Support
  • Change Management
  • Problem Management
  • Incident Management
  • ITSM
  • Workflow Management
  • Queue Management
  • Incoming Call Integration
  • Known Error Database
  • Service Transition Process Support
  • Service Operation Process Support
  • Customer Portal
  • Service Design Process Support
 Collaboration
Features
  • Discussion Forums
  • Email Integration
  • Knowledge Base
 CRM
Features
  • Feedback Management
  • Survey Management
 Help Desk
Features
  • Escalation
  • Chat
  • Continual Process Improvement Support
  • Configuration Management Database
  • Customer Portal
  • Queue Management
  • Incoming Call Integration
  • Workflow Management
  • SLA Management
  • Email Ticketing
 Contract Management
Features
  • Automatic Escalations
  • Automatic Notifications
  • Workflow Management
 Issue/Case/Task Tracking
Features
  • Issue Scheduling
  • Issue Assignment
  • Escalation Management
  • Email Integration
  • Workflow Management
  • Issue Tracking
  • Recurring Issues

Common Features
    • Platform
      • Mobile Support
      • Web-based Client
      • Installed server
      • Hosted (SAAS)
    • Price model
      • Subscription
      • One-time License
    • Common features
      • Web Services API
      • Single Sign-On
      • Multi-language
      • External System Integration
      • Data Import/Export
      • Custom User Interface
      • Custom Reports
      • Custom Data Fields
Price information
The lowest price is the lowest to obtain the product. The highest price is including all modules that are available.
All prices are in US Dollars.

Year 1 Year 2
From To From To
1 User $7.00 $10.00 $0.00 $0.00
10 Users $0.00 $0.00 $0.00 $0.00
100 Users $0.00 $0.00 $0.00 $0.00
Product language
Brazilian Portuguese
British English
Bulgarian
Czech
Danish
Dutch
English
Esperanto
Estonian
Finnish
French
Frisian
Galician
Georgian
German
Greek
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Kazakh
Korean
Mexican Spanish
Persian
Polish
Portuguese
Romanian
Russian
Serbian
Simplified Chinese
Slovak
Spanish
Support language
British English
English
Represented in

PRODUCT MEDIA

Screenshots



YouTube Video Vision Helpdesk