UsefulFeedback! now includes a Facebook app that can be plugged into a company/brand website within minutes.
Find the latest news about the products listed in our business software directory. You will see the news in the right context depending on where you are in the navigation. On the front page you will find all the latest product news regarding of what product category they belong to. By going into a category you will only see the category specific news and by going into a product information page you will only see news about that product.
UsefulFeedback! is an on-demand customer complaint and feedback management solution, created by iCaseworkTM. UsefulFeedback! is specifically designed to capture, manage and report on complaints and informal feedback across the entire business network.
UsefulFeedback! is a true multi-lingual and multi-channel solution. Capture the feedback received by post (document management integration), phone (using telephony integration), Twitter (integration tools), email (full email integration), Facebook (app included) as well as self-service forms (widgets and portal included).
Case handlers are also able to choose the most appropriate contact channel and greater insight may be gained through the comprehensive reporting and performance management features.
With the wide range of the industry specific templates available, UsefulFeedback! enables you to improve service levels, adhere to regulations and enhance the customer experience.
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The lowest price is the lowest to obtain the product. The highest price is including all modules that are available.
All prices are in US Dollars.