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by PhaseWare, Inc.
Product description

PhaseWare's Tracker includes everything you need to automate, organize and optimize your customer support and service from one single platform. You can here spend less time managing your business and more time growing it.

PhaseWare announces Tracker 6.0, the latest version of the leading customer support and customer service software developed for the Small to Medium Business market(SMB).

This is no watered down version of enterprise software. Tracker contains the power and sophistication of enterprise without including the high price tag or the long implementation and learning curve.

PhaseWare continues to add great new features to the already powerful Tracker Customer Support and Service Software. Tracker enables you to streamline the customer service and support processes by combining:

incident management
customer management
service level agreement (SLA) management
knowledge management
and self service

... all in one package

Interact with your customers via the multichannel initiatives including web, phone, email and live chat.

Support them using Tracker Desktop (hosted and on-premise), web-based Tracker OnDemand and Tracker Mobile.
Visit website
 Bug Tracking/QA (Test)
 Help Desk

Common Features
Price information
The lowest price is the lowest to obtain the product. The highest price is including all modules that are available.
All prices are in US Dollars.

Year 1 Year 2
From To From To
1 User $0.00 $0.00 $0.00 $0.00
10 Users $0.00 $0.00 $0.00 $0.00
100 Users $0.00 $0.00 $0.00 $0.00
Product language
Support language
Represented in
United States