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ReachOut Suite

av Fingent Corp
Produktbeskrivning

The ReachOut suite of products equips field managers and workers with the necessary tools to assign, plan, carry out and follow up on jobs by connecting back office and field workers in one cloud-based channel. Utilizing tools for field service management such as ticketing, GPS, checklists, Kanban workflow boards and calendar scheduling, field workers and managers can organize and simplify day-to-day tasks.

Using drag and drop technology, managers can assign jobs to team members and enter them into the color-coded calendar page. ReachOut Suite offers the possibility to set-up automatic notifications to team members when a job is assigned to them and standardized check-lists to simplify workloads. By incorporating various functions into the ReachOut mobile app, such as creating estimates and invoices, e-signatures, inspection forms and more, users can complete jobs whilst out in the field without having to follow up with paperwork.

With the aim of helping users on the job, ReachOut Suite has a number of tools to assist with customer management, including an in-built CRM, with which users can access user files to gain insight on a customer before attending the job. Customer requests can also be recorded using ReachOut’s ticketing platform, meaning users can make a record of customer needs and assign the ticket to the relevant team member to resolve the issue.

Designed to help connect back office and field workforce, ReachOut Suite offers GPS tracking of staff members so that each team member can be located in real-time and managers made aware when jobs run off schedule. Team members can also utilize the GPS map routing to locate jobs and check in and out of jobs using the mobile app whilst on-the-go.
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Länkar:
Kategorier
 Samarbete
Funktioner
  • Calendar Sharing
  • Document Sharing
  • Email Integration
  • Information Sharing
  • Knowledge Base
  • Multi-user Communication
 E-handel
Funktioner
  • Multi-currency
  • Search
 Helpdesk
Funktioner
  • Chat
  • Email Ticketing
  • Workflow Management
  • SLA Management
 Bugg / Testhantering
Funktioner
  • Workflow Management
 Ekonomi och Bokföring
Funktioner
  • Cash Management
  • Budgeting
  • Electronic Invoicing
  • Asset Management
  • Billing/Invoicing
  • Audit Trail
  • Inventory Management
  • Payroll
  • Finance Analysis
 Call Center Administration
Funktioner
  • Survey Management
 Kontraktshantering
Funktioner
  • Document Management
  • Approval Management
  • Digital Signature
  • Calendar Reminders
  • Workflow Management
 ITSM / Service Desk
Funktioner
  • Workflow Management
  • Chat
 Dokumenthantering
Funktioner
  • Security and Encryption
  • Document Publishing
  • Document Assembly
  • Archiving
  • Free Text Document Search
  • Electronic Signature Management
  • Document Sharing
  • Document Security
  • Workflow Management
 Webbadministration
Funktioner
  • Audit Management
 BPM / Workflow-hantering
Funktioner
  • Resource Managment
  • Graphical Workflow
  • Asset Management
  • Automatic State Changes
 Affärssystem
Funktioner
  • Score Cards
  • KPI
  • Billing / Invoicing
  • Order Management
  • CRM
  • Auditing
 Bilhantering
Funktioner
  • Inventory Management
  • Parts Pricing
  • Parts Management
  • Service & Repair Management
  • Work Order Management
  • Parts Inventory
 Tidshantering
Funktioner
  • Employee Tracking
  • Clock
  • Approval Management
  • Time Recording
  • Time Sheet
  • Time Planning
  • Task Management
 Rekrytering
Funktioner
  • Time Tracking
  • Workforce Management
 Kalendrar
Funktioner
  • Attendance Management
  • Recurring Tasks
  • Reminders
 Ärendehantering
Funktioner
  • Issue Scheduling
  • Issue Assignment
  • Issue Tracking
  • Workflow Management
  • Issue Tracking
  • Recurring Issues
 Personal & HR
Funktioner
  • Workforce Management
 Kundadministration
Funktioner
  • Appointment Management
  • Survey Management
  • Feedback Management
  • Lead Management
  • Contact History
  • Contract Management
 IT-hantering
Funktioner
  • Inventory Management
  • Capacity Monitoring
  • Asset Management
  • Scheduling
 Supply Chain-hantering
Funktioner
  • CRM
  • Inventory Optimization
  • Inventory Management
 Kostnadshantering
Funktioner
  • Budgeting
  • Invoicing
  • Cost Planning
 Sociala nätverk
Funktioner
  • File Sharing
 Försäljning
Funktioner
  • Quoting Management
  • Pricing
 Eventhantering
Funktioner
  • Reminders
  • Availability Management
  • Custom Calendar View
  • Event Planning
 Idéhantering
Funktioner
  • Idea Workflow
 Projektledning
Funktioner
  • Project Workflow
  • Task Dependencies
  • Time Tracking
  • Project Planning
  • Project Templates
  • Expense tracking

Vanliga Funktioner
    • Plattform
      • Stöd för mobila enheter
      • Webbklient
      • Hostad (SAAS)
    • Prismodell
      • Prenumeration
      • Engångslicens
      • Gratis / Open Source
    • Vanliga funktioner
      • Integration till andra system
      • Import/Export av data
      • Flexibla rapporter
Prisinformation
Det lägsta priset är det lägsta för att införskaffa produkten. Det högsta priset är om alla tillgängliga moduler inkluderas. Alla priser är i US Dollars.

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1 Användare $0,00 $ $0,00 $
10 Användare $ $ $ $
100 Användare $ $ $ $
Produktspråk
English
Produktsupport språk
English
Representerad i
United States