PRODUCT NEWShelp

Find the latest news about the products listed in our business software directory. You will see the news in the right context depending on where you are in the navigation. On the front page you will find all the latest product news regarding of what product category they belong to. By going into a category you will only see the category specific news and by going into a product information page you will only see news about that product.


Inforobo

by Brainasoft
Product description

Inforobo is an all in one automated chatbot solution for sales, customer service, live chat, lead generation, website assistance, and natural language interface for knowledge-base.

Inforobo allows users to chat with a chatbot and engages them in automated conversations. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating sales. Inforobo's artificial intelligence also provides the front-line support so that customer service staff can concentrate on more complex tasks.

Inforobo can be also customized as an intra-organizational chatbot assistant for companies and integrated with other business software solutions to provide employees with important and easy to find information with the help of natural language processing.
Visit website
Links:
Categories
 E-Learning
Features
  • Instructor/Attendant Scheduling
  • Learning Management System (LMS)
  • Training Administration
  • Student Management
  • Webinar
  • Video Presentations
  • Course Management
  • Exam Management
  • Attendance Management
  • Group Training
 BPM / Workflow Management
Features
  • Business Process Analysis
 Document Management
Features
  • Screen-shot Management
  • Document Publishing
  • Document Assembly
  • Archiving
  • Free Text Document Search
 Sales
Features
  • Sales Force Automation
  • Lead Management
 Idea Management
Features
  • Customer Portal
  • Idea Voting
 Finance & Accounting
Features
  • Financial Reporting
 HR & Staffing
Features
  • Personnel History
  • Performance Management
  • Human Resource (HR)
  • CV Database
  • Training Management
 Call Center Management
Features
  • Skills-based routing
  • Speech Recognition
  • Interactive Voice Response (IVR)
 Business Management
Features
  • Business Intelligence
 CRM
Features
  • Appointment Management
  • Subscription Management
  • Lead Management
  • Email Marketing
  • Contact History
 Help Desk
Features
  • Chat
  • Customer Portal
  • Queue Management
  • Escalation
 Collaboration
Features
  • Brainstorming
  • Email Integration
  • Information Sharing
  • Instant Messaging
  • Knowledge Base
  • Multi-user Communication
 E-commerce
Features
  • Inventory Management
  • Order Processing
  • Shopping Cart
  • Search
  • ERP Integration
 Content Management
Features
  • Simultaneous Editing
  • Web Content Management (WCM)
  • Enterprise Content Management (ECM)
 ITSM / Service Desk
Features
  • Known Error Database
  • Problem Management
  • Customer Portal
  • Chat
 Issue/Case/Task Tracking
Features
  • Escalation Management
  • Issue Tracking
  • Recurring Issues

Common Features
    • Platform
      • Mobile Support
      • Web-based Client
      • Hosted (SAAS)
    • Price model
      • Subscription
    • Common features
      • Web Services API
      • Multi-language
      • Data Import/Export
      • Custom User Interface
      • Custom Reports
Price information
The lowest price is the lowest to obtain the product. The highest price is including all modules that are available.
All prices are in US Dollars.

Year 1 Year 2
From To From To
1 User $19.00 $ $19.00 $
10 Users $ $ $ $
100 Users $ $ $ $
Product language
English
Support language
English
Represented in
United States