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HappyFox

by HappyFox
HappyFox is a Cloud based Help Desk software that is developed by super passionate technology team that is experienced in solving customer support problems.
Product description

HappyFox enables companies to be constantly connected with their customers and be on top of customer issues, right from their desks.

HappyFox is a cloud-based customer support solution app that works on mobile and web based platforms. The company’s robust help desk system helps other companies track requests from their customers via email, mobile and chat, and convert them into tickets that can be resolved by their staff.

Started in 2011, ‘The practical help desk software’ as the site mentions, Happyfox has a simple easy-to-use interface, which makes customer communication easier, by having integrations with Voice chat, Customer Relationship Management (CRM) and Social CRM tools. HappyFox provides customer support solutions that simplify work.

The software also does data crunching and provides detailed reports for companies to do analytics on their support process.

Smart rules, automation and multi-language support, Happyfox lets companies increase productivity and upsell using a fast and integrated ticket support system.

Happyfox provides plans for all types of small and big companies with attractive prices on annual packages.
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Links: Features
Categories
 Social Networking
Features
  • Discussion Forums
 ITSM / Service Desk
Features
  • Email Ticketing
  • SLA Management
 Help Desk
Features
  • Chat
  • Customer Portal
  • Email Ticketing
  • Incoming Call Integration
  • SLA Management
  • Escalation

Common Features
    • Platform
      • Mobile Support
      • Hosted (SAAS)
    • Price model
      • Subscription
    • Common features
      • Web Services API
      • Single Sign-On
      • Multi-language
      • External System Integration
      • Data Import/Export
      • Custom User Interface
      • Custom Reports
      • Custom Data Fields
Price information
The lowest price is the lowest to obtain the product. The highest price is including all modules that are available.
All prices are in US Dollars.

Year 1 Year 2
From To From To
1 User $108.00 $348.00 $216.00 $696.00
10 Users $1080.00 $3480.00 $2160.00 $6960.00
100 Users $ $ $ $
Product language
Albanian
Arabic
British English
Croatian
Czech
Danish
Dutch
English
Esperanto
French
German
Hungarian
Italian
Lithuanian
Polish
Portuguese
Vietnamese
Support language
English
Represented in
United States

PRODUCT MEDIA

Screenshots



YouTube Video HappyFox Helpdesk Software Testimonial -