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OneDesk

by OneDesk
OneDesk develops OneDesk: A suite os Social Business Applications.
Product description

OneDesk develops enterprise-level social business applications, connecting the customer to the product and service development process and therefore helping to align the product or service feature-set with the customer requirements. OneDesk includes help desk, social media monitoring, requirements management, customer feedback & idea management and project management. Everything is inter-weaved with the social collaboration layer.
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Categories
 Bug Tracking/QA (Test)
Features
  • Requirement Management
  • Workflow Management
  • Email Integration
  • Bug Tracking
 ITSM / Service Desk
Features
  • Change Management
  • Chat
  • Customer Portal
  • Email Ticketing
  • Problem Management
  • SLA Management
 Issue/Case/Task Tracking
Features
  • Issue Tracking
  • Workflow Management
  • Issue Tracking
  • Email Integration
  • Issue Assignment
  • Issue Scheduling
 Social Networking
Features
  • File Sharing
  • Event Calendar
  • Wiki
  • Blog
  • Chat
  • Discussion Forums
 Idea Management
Features
  • Idea Strategy Management
  • Idea Tracking
  • Idea Voting
  • Idea Workflow
  • Idea Sharing
  • Customer Portal
  • Trend Analysis
 Cost Management
Features
  • Expense Management
  • Change Management
  • Budgeting
 Sales
Features
  • Proposal Management
 Project Management
Features
  • Expense tracking
  • Budgeting/Forecasting
  • Portfolio Management
  • Gantt-chart
  • Application Lifecycle Management
  • Project Planning
  • Agile
  • Time Tracking
  • Version Management
  • Resource Management
  • Task Dependencies
  • Project Workflow
  • Release Management
 Business Management
Features
  • CRM
  • ERP
  • KPI
  • Strategic Planning
 CRM
Features
  • Feedback Management
  • Trend Analysis
 Help Desk
Features
  • SLA Management
  • Workflow Management
  • Customer Portal
  • Email Ticketing
  • Chat
 Collaboration
Features
  • Multi-user Communication
  • Knowledge Base
  • Instant Messaging
  • Information Sharing
  • External Collaboration
  • Email Integration
  • Document Sharing
  • Calendar Sharing
  • Discussion Forums
  • Brainstorming

Common Features
Price information
The lowest price is the lowest to obtain the product. The highest price is including all modules that are available.
All prices are in US Dollars.

Year 1 Year 2
From To From To
1 User $0.00 $0.00 $0.00 $0.00
10 Users $0.00 $0.00 $0.00 $0.00
100 Users $0.00 $0.00 $0.00 $0.00
Product language
English
French
Support language
Represented in

PRODUCT MEDIA

Screenshots



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