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Use the powerful product filtering functionality to find the solution that suits you the best. When you choose a category you will automatically be able to also filter on any of the standard features connected to that category.

Are you looking for a solution that can satisfy a lot of your needs? By navigating to the first page you will be able to choose more than one category and therefore find products that have functionality for all chosen category areas. This way you will easily be able to find, for example, all project management software that also have bug tracking functionality.

Choose platform and price model in the way that suits your company the best and by choosing product language you are able to find a solution that works for all your employees and with the vendor partnership that makes you feel the best.

In the result you will get all products that fit with all your choices in the filter.

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Issue/Case/Task Tracking features
  • Email Integration
  • Escalation
  • Issue Assignment
  • Issue Scheduling
  • Issue Tracking
  • Issue Tracking
  • Recurring Issues
  • Workflow Management
  • Hosted (SAAS)
  • Installed server
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Common features
  • Custom Data Fields
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  • External System Integration
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  • Single Sign-On
  • Web Services API
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Case Management Systems / Issue Tracking

Case Management Systems, Issue Tracking Tools and Task Management software listed, enabling you to have control over the issues in any of the departments in the organization. You will find Case Management Systems helping your users or customers to report new issues as well as issue tracking software for monitoring and supporting the process of resolving the issues. Case Management Systems usually have similar functionality to Issue Tracking Software and Task Management Software. Case Management Systems can sometimes be shortened to Case Systems.

Submit your product to Case Management Systems / Issue Tracking

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What are Case Management Systems?

Case Management System, Issue Tracking Tool and Task Management Software are three different names for software that are able to perform similar activities.

The functionality the case management system is also in many cases similar to bug tracking software but not as often connected to a project. Case Management Systems, Issue Tracking Tools and Task Management Software may handle tasks or issues that are not specific to technology. These Case Management Systems are used all over the organisation and especially in customer support divisions.

Features common for Case Management Systems, Issue Tracking Tools and Task Management Software are:

• Issue Tracking
• Issue Assignment
• Issue Scheduling
• Workflow Management
• Email Integration
• Issue Escalation
• Recurring Issues

By using a case management system you are able to keep order of everything that is to be done. Since you may schedule issues in the case management system and assign them to different personnel you can easily control what needs to be done and you are also able to create automated responses from the case management system to customers so that they know you are working with their issues or cases.

Some project management software have functionality of the case management systems since the connection to bug tracking is so clear. In those cases, the project management software will be the case management software and the project will be some part of the organisation or some process.

Case Management Systems may sometimes be called Case Systems. You can find a lot of the functionality of Case Management Systems in Help Desk Software but Case Management Systems tend to be focusing more on common case management rather than technology.  

Case Management Systems include automated workflow to help speed up the management of cases in the case management systems. This includes automatic notifications of issues in the case management systems as well as automatic changes of issue data over time.